Primary Responsibilities

• Prepare drinks for the customers and servers ensuring that the proper materials and supplies are on hand.
• Customer service (talking to guests) and offering knowledge of the hotel and area is critical.
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Act as the cashier and service bartender for the servers when necessary.
• Maintain proper pours to control costs.
• Keep accurate count of consumed beverages and accurately account through point of sale system.
• Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. 
• Provide opening and closing inventory of spirits.
• All other duties as assigned.

Secondary Responsibilities

• Assist servers, other bartenders, and bar porters when necessary.
• Stock all supplies including glassware, operating inventory of liquor and garnish.
• Participate in the deep cleaning of the outlet.

Experience and Education

• High School Diploma or GED required.
• Must be minimum age to serve alcohol and possess all local licenses and certification required by law.
• Minimum of one (1) year of experience in a high-volume bar required. 
• Customer service experience preferred.

Competencies / Skills / Abilities

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Excellent verbal and written communication skills.
• Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal. 
• Must have a strong knowledge of drink preparation and applicable health standards. This requires local licenses and bartending certification.
• Knowledge of federal, state and local laws, ordinances and regulations and IDM’s policy regarding serving alcohol to minors and intoxicated patrons.
• Requires cash handling and credit system procedures to be followed
• Maintain a friendly and professional demeanor, contributing to a positive guest experience and team environment.
• Adapt to changing circumstances and guest needs with flexibility and composure.

Pre-Employment Screening Requirements

• Background Check
• Reference Check
• E-Verify

Licenses and Certifications

• Local licenses and bartending certification.

Schedule Opportunities

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. 
• 5-6 shifts per week based on business needs.
• Weekdays, Weekends, and Holidays based on business need.
• Attendance at all scheduled training sessions and meetings is required.

Work Location

• Onsite – Confluence Hotel